This article couldn’t have come in a better time as I am learning this wonderful and powerful skill in a slow but steady phase. Even though the article has used terms like ‘manager’ and ‘leader’ in multiple places, I feel its very important for every individual to to listen to others to have a better understanding about with their spouce, children, boss, business partners, investors, customers and perspective employee/employer. In fact, many problems in life can be easily solved by developing this skill. For the past few weeks I am applying this in my personal and professinal life. Trust me — it has yielded excellent results so far. Don’t think listening is ‘just another management fad’ and rule it out.
Here is another related article by Bala: