On Kaizen (Continuous Improvement)

Kaizen – Japanese meaning (“Good change”)

For a while now I have been associated with various continuous improvement activities both at office and home, which has been a humbling experience. When we know things are not going as expected or there is a shortcoming in the way it is executed, there are two ways to look at it. First approach is to blame/penalize/criticize some or all the people associated with it, including self. This results in accumulation of negative energy eventually leads nowhere other than cribbing and complaining. Second option is to seek ways to improve the situation by having continuous improvement mindset. When I was referring back to some standard philosophy, I came across Kaizen introduced by Japanese post world war as a waste reduction in a system and aiming towards continuous improvement, which is both philosophy and practice.

Let us consider the following situations:

  • Given the nature of a project or work, existing standard project management execution frameworks (ex: Sprint) doesn’t work due to some internal issues
  • Given time-frame of the project, process/life-cycle compliance goes out of window, resulting in lesser process compliance
  • At home, we often have situation where we end up running/searching for photocopies of necessary documents (ex: passport) which is not available when required

As mentioned above, it is very easy to complain and pass on the buck (saying person X, who is responsible for this has not done his/her job). On the other hand, if we take small but steady steps towards improvement, with bigger inspiration in mind then thing start turning into a different situation. Personally it results in the following:

  • By accepting the fact that something is not correct, brings down ego of individuals by making us humble
  • Ensures individuals take up inspirational mindset, thereby approaching things from solution point of view rather than problem alone
  • True test of persistence, as the journey of continuous improvement never ends
  • Over a period time creates a systematic and practical approach to innovation which makes huge difference to individual and business

Japanese started off with automotive industry with no background, when their country was in debacle. In my opinion being humble and taking up mindset to improve things over a period of time has paid them tremendously by creating Toyotas and Sony’s of the world. By adopting some of these practices by understanding the philosophy definitely make a difference for us and people around us both in workplace and in family.

Are you ready to take up this journey?