Nothing succeeds like success they say… There is an incredible “High” that success brings to you and your team. Everyone has a spring in their stride, the energy levels are high and there is spotlight that your team is basking on. Even as a manager, you are able to more easily keep your team motivated and also get better cross functional support for your initiatives.
However, things don’t always go or remain hunky dory in business. The best strategized and executed products do sometime fail, best planned projects sometimes don’t get delivered on time. The team starts feeling the pressure, there could be growing cynicism, dropping shoulders and an executive team that is focusing on your initiative more than you really care for.
How efficiently leaders and teams respond when they have their backs to the wall is a critical quality. As a Product Manager you need to be able to communicate though words, and more importantly, your body language that of you and your team are in charge.
In a Yoga course that I once attended, the teacher taught me the ability to say, and more importantly feel, “So what! What next?”. If you can truly get into that mode, the “What next?” allows you to divert your thinking and therefore your energy on exploring the next set of opportunities. The idea is to basically compartmentalize the “So what” and the “What next”. The former bringing to a realization that you are where you are – basically screwed; and the latter letting you focus on the steps to move ahead – do we need to pivot / do we need to re-look the strategy for this product / should we put in better processes. ALWAYS look for the next set of opportunities. They are around, if only you can compartmentalize and look hard.
Even in your hiring of critical positions, its a good idea for you to check how the person responded to an adverse situation and what it taught her. A recent very popular blog on Harvard Business Review was a good one on these lines – http://blogs.hbr.org/cs/2011/12/why_i_hire_people_who_fail.html
Interestingly this holds as good in sports as in business. We have all seen crickets teams that drop catches / miss run out chances / show fraying tempers when the chips are down and then we have seen teams that are keeping up the pressure even when things don’t go their ways and show a spirit which conveys, “We just need to break THIS partnership, and we’ll be back in the game”. The second mentioned team might still not break that partnership and possibly go on to lose, but that very attitude of always backing themselves puts them in a great position to get right back into the game.